Support & Training

Customer Support

You get more than great software. You get a partner to help you along the way. As time passes, a mutually beneficial relationship is established.

From day one your school is given an uncommon level of personal attention. We give you a primary contact to reach out to at will. You have a name, a face and personal contact information to utilize - not just a general support number to call into and hope for the best. When you speak, we listen and respond.

Why Support Matters To Us

We care about your school's success. You trust our company to support your school's administrative needs, and we take that responsibility very seriously. You don't find that level of commitment very often. Customer support is a crucial part of a successful relationship, and we emphasize it accordingly.

Training

We've designed our software to be extremely user-friendly and intuitive. In order to use the system efficiently and to its full potential, we recommend and include training for individual users. Training is typically performed online via web meetings. Or, we can come to your school campus to train users in person.

During the implementation process we guide you step-by-step throughout the entire process. Need to add additional tracking fields or build a new report? Just give us a call and we'll make the change for you and show you how to do it in the future. We know from experience that you never get everything right the first time - so we include ongoing personal support and service for peace of mind.